Music Programs & Community Engagement Coordinator

The Hartt School Community Music Division - West Hartford, Connecticut

Disciplines: Music

Job Category: Admin (other)

Type: Paid

Term: Full Time

Post Date: May 15, 2018

About Our Organization

For nearly 100 years, The Hartt School Community Division (HCD) has enriched lives through innovative and unparalleled performing arts education. By engaging the region’s best, most innovative faculty and investing in their continued development, we build an unparalleled educational experience and environment that will enrich the lives of our students regardless of age, background, or level. We are committed to the development of the whole artist through a complement of instruction, collaboration, performance, outreach, and creative exploration.

At our locations in West Hartford, Hartford, and Simsbury, Conn., we are proud to serve over 2,800 students of all ages and backgrounds. Each of our students experience high-quality instruction from our committed faculty.

HCD is accredited by the National Association of Schools of Music and the National Association of Schools of Dance.

Culture Statement

As the community extension of The Hartt School, The Hartt School Community Division further defines its core values as: a commitment to excellence in a warm, friendly, nurturing, inclusive and diverse environment for all—students, faculty, families, and administration. Our ideals of respect, dignity, personal enrichment and a professional approach are at the foundation of all that we do every day.

Job Summary

Assumes responsibility for the coordination, facilitation and administrative support for all Hartt Community Division (HCD) music and instruction programs which serve students of all ages and backgrounds. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.


This job description of the job is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, which may be assigned by the supervisor according to varying needs.

  • Establishes, cultivates and maintains effective working relationships with internal constituents of HCD, faculty and program staff in an effort to facilitate efficient operations of HCD’s music programs. Provides prompt, timely and professional support and services to HCD constituencies, parents and students regarding music program operations, chamber music, large ensembles, early-childhood programming, musicianship, Creative Studies and outreach opportunities. Addresses questions and/or concerns in a manner consistent with HCD and University policy, procedure and/or precedence. Researches and/or resolves inquiries, referring issues or concerns to other HCD personnel for proper follow-up action as necessary and/or appropriate.
  • In consultation with HCD management, provides administrative support as well as facilitates and coordinates communication between key HCD program constituents, instructors, students and their families consistent with HCD’s core values and its commitment to excellence and inclusion. Actively participates in the evaluation of existing HCD business and technological processes in an effort to continuously improve operational effectiveness. Implements business process improvements, using technology as well as ongoing revitalization initiatives in an effort to align program goals and outcomes with current process and policy as well as in support of the University’s strategic goals            
  • Collaborates with internal constituents in an effort to ensure a clear and consistent message to all students, parents and community members. Coordinates HCD outreach opportunities in consultation with the Assistant Director and program staff. Reviews and/or updates HCD communications and other publications in compliance with established branding and marketing guidelines set by the Office of Marketing and Communication.
  • Coordinates and/or attends key HCD performances and events in an effort to ensure effective operations and support for students and performers before, during and after the performance as necessary and/or appropriate. Follows up with HCD management to provide feedback relative to performances.

Qualifications and Skills

  • Working Conditions: Normal office situation. Requires travel excluding overnight stays.
  • Education: Associate’s Degree or two-year University equivalent required.
  • Physical Effort: Typically sitting at a desk or table. Light lifting or carrying 25 lbs. or less.
  • Impact of Actions: Makes recommendations or decisions which usually affect the assigned department.
  • Complexity: Varied- Work is complex and varied and requires the selection and application of technical and detailed guidelines. Problems are not easy to identify, but are similar to those seen before. Moderate analytic ability is needed to gather and interpret data where results/answers can be found after analysis of several facts. Solutions can be found by using methods chosen before in other situations.
  • Decision Making: Varied- Supervisor is available on an “as needed” basis to establish general objectives and to identify potential resources for assistance. Independent judgment is required to select and apply the most appropriate of available guidelines and procedures to achieve desired results.
  • Internal Communication: Requires regular contact to discuss issues of moderate importance and to respond to inquiries. Occasionally requires contact with official at higher levels on matters requiring cooperation, explanation and persuasion.
  • External Communication: Requires regular external contacts to discuss issues of moderate importance and to respond to inquiries. Also requires continuing contact with the public involving the enforcement of regulations, policies and procedures.
  • Customer Relations: Contact with customers involves more complex servicing over the telephone, in writing or in person to resolve complaints, make adjustments or correct mistakes about a selected service, product or capability.
  • Managerial Skills: Has responsibility or authority which is limited to the direction of temporary workers or student workers.
  • Knowledge & Skills: Formal Technical Skills- Requires extensive knowledge of a distinct trade or technical area. Knows policies and procedures, and can recommend a course of action based upon these guidelines, modifying existing methods, procedures or forms as necessary. May work with software applications.
  • Special Skills: The ability to work effectively with diverse groups.

How to Apply

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