About Our Organization
Founded in 1910, Community Music Center of Boston (the Music Center) transforms lives throughout Greater Boston by providing equitable access to excellent music education and powerful arts experiences. The Music Center serves more than 5,000 students each week, on-site at our South End facility in the Boston Center for the Arts and in more than 40 outreach locations, including public schools, community/senior centers, and medical facilities. We are the largest external provider of arts education in the Boston Public Schools. Core Music Center programs include individual and group instruction in more than 25 instruments; outreach instruction in Boston Public Schools; an Intensive Study Project providing private instruction, theory and performances to prepare students for college-level study; early childhood programs; and music therapy for individuals with a wide range of physical, cognitive, emotional and/or social life needs.
The Director of In-House Programs (DIHP) at CMCB will be a visionary leader responsible for supervising and directing all aspects of the department’s strategic vision, public visibility, and Directorial operations as it relates to CMCB’s In-House Programs. Reporting to the Chief Programming Officer, the DIHP will be a spokesperson for the In-House Programs, SummerMUSIC and the Instrumental Division. They will energize and execute all components of CMCB’s strategic plan that relate to In-House Programs, SummerMUSIC, and Instrumental Division. Maintaining multi-generational relationships with the board, faculty, staff, parents, students, strategic partners, and donors, the DIHP will exude warmth and energy while leading a historic In-House Program, SummerMUSIC, and Instrumental Division focused on access for diverse populations. The DIHP will also oversee best practices in hiring, training, mentoring, and supervising a diverse group of teaching artists, faculty, interns, and students while maximizing earned and contributed revenues. The DIHP will also work closely with the Early Childhood Director, Director of School Outreach, and Director of Music Therapy, and the Community Engagement Manager to activate the relationships between our South End site, school programs, satellites, and other CMCB programs.
- To foster and leverage CMCB’s strong reputation as an extraordinary community music school to sustain current programming and to develop future opportunities for expansion and growth in the In-House Programs, SummerMUSIC, and Instrumental Division.
- To work with CPO and COO to manage programmatic risk, including ensuring that appropriate compliance systems are in place and steps are taken to reduce organizational risks related to finance, safety, labor relations, and other related functions
- To maintain compliance with Code of Ethics & Standards – FERPA
- To determine program goals and develop strategies to meet them
- To oversee In-House Programs, SummerMUSIC, and Instrumental contracts and implementation
- To maintain In-House and SummerMUSIC equipment and instruments
- To integrate all aspects of CMCB’s programs to ensure that programs are aligned in fulfilling the mission and vision
- Additional responsibilities may be assigned by the Executive Director as needed
- To work with CPO and COO to administer and refine CMCB’s human resources program including: hiring and termination, performance and salary review, compensation and benefits, compliance and safety, orientation and training
- To lead efforts to increase diversity of faculty and staff to reflect student diversity
- To work with CPO and COO to ensure that the hiring practices are equitable and that they minimize implicit bias of marginalized groups
- To oversee the department to ensure that faculty, staff, students, and parents have a memorable experience that leaves a legacy on their future growth and personal development
Program Accountability and Oversight
- To work with CPO to create and refine theories of change/logic models
- To work with CPO to define, document, and report programmatic impact
- To create, In consultation with CPO and management team, corrective plans for pilots that are off track
- To work with the CPO, the Early Childhood Director, and other program heads to ensure that students from Early Childhood, SummerMUSIC, and Instrumental are flowing into other CMCB programs
- To identify and promote innovative programming that challenges the status quo and pushes the organization to consider choices that may be outside its traditional comfort zone
- To ensure the highest level of programs and services that meet the needs of a diverse community
- To work with CPO, Director of School Outreach, Community Engagement Manager, and Early Childhood Director to maximize CMCB’s community impact
- To strengthen current partnerships while developing new partnership agreements with schools and community organizations to advance CMCB’s community-based activities throughout the Greater Boston area
Stakeholder Cultivation and Community Engagement
- To listen carefully, speak persuasively, and anticipate concerns of parents, students, faculty, staff, external partners, and the public
- To mobilize the talents, connections, and resources of the board to stimulate their continued active involvement
- To refine, monitor, and implement the 2017-2019 strategic plan with the board, enabling the In-House Programs, SummerMUSIC, and Instrumental Division to gain market visibility and achieve greater organizational impact
- To work collaboratively with Advancement Department on marketing, branding, and public relations programs that highlight the In-House Programs, SummerMUSIC, and Instrumental Division’s impacts and reputation
Financial Acumen and Organizational Management
- To spearhead innovation and creativity to allow the In-House Programs, SummerMUSIC, and Instrumental Division to become more structured, prescriptive, and data-driven
- To lead day-to-day operations to ensure that faculty, staff, students, and parents have a memorable experience that leaves a legacy on their future growth and personal development
- To ensure that programs have sound financial strategy and high-quality financial systems and controls in place
- To lead in monitoring and reporting financials to ensure the financial health and stability of each program while also matching money to mission
- To empower and build camaraderie among CMCB faculty to recognize and leverage individual strengths that contribute to organizational success.
- To work with CPO to financially negotiate, manage, and implement CMCB’s contractual partnership agreements
- To oversee monthly/quarterly financial reporting and financial assessments of programs
- To monitor and report organizational financial performance and design an organizational and financial accountability structure that is effective, efficient, and exceeds industry standards
- To work with COO and CPO to determine program rates and fees
- To manage all departmental accounts with the participation of registrar, COO, and CPO
- To assist advancement department in grant application and reporting process
- To provide leadership in the recruitment and retention of students and clients
- To promote a culture of high performance and continuous improvement that values learning and a commitment to quality and customer service
- To establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and provide ongoing regular and ad-hoc feedback and support to staff
- To ensure that staff members on the team receive timely and appropriate training in alignment with their professional development and departmental goals
Key competencies include the following:
- Leadership – The ability to organize and motivate other people to accomplish goals, create a sense of order and direction, and gain active participation among a variety of stakeholders.
- Diplomacy and Employee Development – The capacity to interact with others in a positive manner, treat them fairly, and listen carefully to what they say while facilitating their professional growth.
- Personal Accountability – The competence to prioritize and complete necessary tasks in order to meet or exceed the mutually agreed upon expectations of the role and to assume accountability for leadership actions.
- Stakeholder Satisfaction – The dexterity to embrace diverse stakeholder perspectives, including those of staff, faculty, students, families, board, and the Greater Boston population, and set a course that balances organizational goals with those individual needs.
- Bridge builder – A confident and effective communicator/negotiator who has the ability to engage, leverage, and fully activate current and potentially future partnerships.
- Bachelor’s degree and/or extensive knowledge in the fields of music school administration, community arts education, program design and leadership.
- Ability to plan and execute department initiatives.
- Expertise in planning, organizational development, and team building in a collegial environment of mutual respect is needed.
- A successful track record in best practices within the community engagement field and a high level of leadership experience is expected.
- A minimum of 5 years professional experience is preferred.
- The successful candidate should have a passion for arts as a tool for community engagement as well as enthusiasm for CMCB’s dual mission of excellence and access.
How to Apply
Please upload your cover letter and resume at this link.
Application Deadline is March 4, 2019
Compensation & Benefits
Salary range is low-mid $60K’s commensurate with experience, and benefits include medical insurance (group health and flexible spending account) paid time off, non-contributory 403(b) retirement plan, and discounts on music instruction at CMCB.