Chief Advancement Officer

Community Music Center of Boston - Boston, Massachusetts

Job Category: Development

Type: Paid

Term: Full Time

Post Date: November 20, 2018

Deadline: December 21, 2018

About Our Organization

Community Music Center of Boston is far more than a music school. It is a creative hub where people of all ages and abilities share music as common ground, and where diversity, expression and self-transformation are the very air we breathe. Founded in 1910, Community Music Center of Boston is the product of two historic settlement schools that worked primarily with immigrant children – the former Boston Music School Settlement and the South End Music School, which merged in 1968. We operate a lively, bustling 8,000 square foot instructional facility in the Boston Center for the Arts, in the heart of Boston’s South End. The Music Center embodies the notion that music skills and social skills go hand in hand. We are motivated by a dual commitment – instruction of exceptional artistic quality and broad-based participation. Today, we serve over 5,500 individuals each week, and collaborate with nearly 35 Boston Public schools, community centers, nursing homes and hospitals. Our student body is exceptionally diverse and multicultural, with students ranging from five months to 88 years old.

Job Summary

The Chief Advancement Officer (CAO) is responsible for managing day-to-day operations for development and marketing. The CAO directs the coordination and implementation of CMCB's contributed income programs on behalf of the organization's goals to maximize potential and to increase the support base in terms of donors, alumni and volunteers. Specifically, the position directs and provides oversight for the department and contributed revenue management. The CAO helps to ensure that marketing and fundraising goals are aligned with CMCB’s strategic plan and to the school’s mission and vision. The position will assist and work closely with the CEO/Executive Director, CPO, and COO particularly in marketing and development matters.



  • In collaboration with the Executive Director and program directors, develop comprehensive program for maximizing revenue, both earned and contributed.
  • Craft strategies and tactics for increasing organizational visibility, expanding enrollment and participation in programs, identifying and cultivating individual donors, and identifying and soliciting foundation and corporation support.
  • Create and maintain written plans; track progress against goals and provide periodic progress reports to the Executive Director and Board.
  • Manage portfolio of major donors and prospects; work with Board and others to create specific plans for engagement and solicitation of individual donors at upper levels, and be the main point of contact with those donors and prospects.
  • Act as staff liaison to major Board committees, including Development, Special Events, and Nominating, and to major supporter groups, including Board, Corporation, Lapin Society, Rutland Society, and Legacy & Innovation Society.
  • Provide ongoing coordination with the Board to leverage involvement in fundraising, prospect research, and special events.
  • Oversee the implementation of development and marketing goals, including communication vehicles (print and electronic), major and individual gifts, government, foundation, and corporate grants, special events, planned giving, in-kind contributions, and corporate giving.
  • In collaboration with the Marketing and Communications Coordinator and Community Engagement and Partnership Manager, cultivate community-based relationships and affiliations (i.e. business associations such as SEBA) that help build revenue-generating partnerships and programmatic collaborations.
  • Oversee department’s annual expense budget; look for cost-saving opportunities.
  • Keep up with trends and technologies in the field, including staying up-to-date on database programs, fundraising technology, social media, communications programs, etc.  Work to ensure that CMCB is getting maximum benefit from its systems, and that systems are all working together. Conduct research on best practices and recommend new strategies to maximize revenue.
  • Train and supervise the three direct reports (Individual Giving Associate, Marketing and Communications Coordinator and Development Associate. Provide ongoing feedback and conduct mid-year and annual performance assessment meetings.
  • Assist with implementation marketing and development components of the strategic plan and ensuring alignment to the CMCB’s vision and mission
  • Work with senior leadership to provide most effective infrastructure that meets the diverse needs of staff, faculty, students and the community
  • Manage internal day-to-day operations of the department including oversight of all programs
  • Optimize staff and resource allocation to drive CMCB success
  • Oversee the technical operations of the organization through assessing needs and implementing a plan that provides data integrity and safe electronic communications and transactions.
  • Manage organizational risk, including ensuring that appropriate compliance systems are in place and steps are taken to reduce organizational risks related to finance, safety, labor relations, and other related functions
  • Oversee administrative systems and processes to enable efficient workflow and management across the department
  • Spearhead innovation and creativity to allow CMCB to become more structured, prescriptive, and analytical
  • Additional tasks as assigned by executive director

Human Resources

  • Lead efforts to increase diversity of staff to reflect student diversity
  • Work with directors, supervisors, coordinators, and managers to ensure that the hiring practices are equitable and that they minimize implicit bias of marginalized groups

Financial Management

  • Manage financial operations to ensure that the department has a sound financial strategy and high-quality financial systems and controls in place
  • Assist executive director with the financial planning, budget development, monitoring and reporting to ensure the financial health and stability of organization
  • Work with senior leadership to financially negotiate, manage, and implement CMCB’s contractual partnership agreements
  • Work with COO in all aspects of financial oversight including planning and budgeting, audit, compliance, and strategy. This includes recommending improvements to existing systems, as well as using data and analytic reporting tools to integrate tracking of finances.
  • Serve as an integral member of CMCB’s leadership team taking ownership over key fundraising health metrics, administrative efficiency, and organizational accountability.
  • Provide guidance and oversight to the ongoing systems build in areas including technology, marketing, development, and other administrative and financial operations of CMCB, including payroll and purchasing
  • Oversee monthly fundraising reporting, assessment, and annual audits
  • Establish the right new fundraising and marketing systems and processes that can serve as building blocks for improving the company’s financial foundation as we undertake future fundraising efforts

Team Management

  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality and customer service
  • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and provide ongoing regular and ad-hoc feedback and support to staff
  • Ensure that staff members on the team receive timely and appropriate training in alignment with their professional development and departmental goals

Essential Qualifications

  • Bachelor’s Degree
  • Previous experience in Fundraising/Development
  • Previous supervisory/management skills
  • Knowledge and experience with technology assessment planning and implementation
  • Proficient in using Raiser’s Edge or similar software, Google Apps

Core Competencies

  • Ability to create a culturally competent environment
  • Efficiency
  • Follow-through on commitments
  • Strategic visioning/thinking

Cultural Fit

  • Ability to create and function within a culturally competent environment
  • Commitment to teamwork that is rooted in communication
  • Ability to think creatively
  • Commitment to data-based decision making

How to Apply

Interested candidates should upload resume and cover letter (ATTN: Marie Tai, Chief Operating Officer) to

Please no phone calls and/or emails. Deadline to Apply is December 21, 2018.