National Guild For Community Arts Education

Job Board Banner

Forgot Password?

Enter your email below to help retrieve your password.

Forgot Password?
Home > Job Board > Current Openings > Chief Operating Officer

Job Board RSS

Chief Operating Officer / South Shore Conservatory

  • Duxbury, Massachusetts
  • TypePaid
  • TermFull time
  • CategoryAdministration
  • Post DateFeb 02, 2018

Reports to: Kathy Czerny, President & CEO
Location: Hingham, Duxbury, and Hanover, MA
To Apply: Please send resumes to Bill Arvanites


South Shore Conservatory proudly serves as the largest community school for the arts in New England.  Founded in 1970, SSC has more than doubled its programming and reach in the last decade; now serving more than 4,000 students ranging in age from 0-102 at two bucolic campuses and in communities throughout the South Shore in partnership with public schools, social service agencies, community centers, memory care facilities, hospitals, early intervention programs and other arts agencies.

With a strong base in early childhood music and arts education, including an arts-principled preschool, pre-k, and kindergarten, SSC provides a continuum of arts education designed to provide access to excellent teachers and inspirational programs for everyone in the community.

SSC is the cultural leader on Boston’s south shore, offering more than 29 professional performances by its outstanding faculty each year.  With an FY2018 budget of $5M and the recent purchase of a third campus, SSC is committed to ensuring that excellent arts education and enrichment opportunities are possible for everyone in the region.  The new campus will be the home to a state-of-the-arts Creative Arts Therapies Center, as well as a 275-seat performance hall.


The Chief Operating Officer (COO) is a critical member of the senior management team, who will work collaboratively to plan and implement organizational strategy and direction.  Specifically, the COO is the strategic thought leader, resident expert, and driving force behind all work related to core education programs, including private and group instruction, preschool, pre-k and kindergarten, overseeing internal and day-to-day operations at all campuses, ensuring excellent customer service for our students and families, and managing all attendant support services including student and registration services and campus management.

The COO is responsible for meeting aggressive earned revenue targets that will allow the organization to expand its reach and impact.  S/he will work closely with the board of directors and appropriate committees to set strategy and determine organizational direction.

The ideal candidate is an enthusiastic systems thinker and is skilled at operational strategy, has experience managing complex projects and teams, effectively builds relationships, and has a demonstrated track record in creating lasting organizational change. An arts education or teaching artist background is desired though not required.


Executive Strategy and Leadership

  • Lead SSC’s operational strategy and budget development.
  • Measure SSC’s performance against the strategic plan, industry best practices and corresponding organizational metrics.
  • Represent SSC in the community as a public spokesperson

Program Development and Supervision

  • Supervise Core Education staff to ensure excellence in core programming, preschool and Kindergarten. Responsible for faculty development, managed growth and program sustainability.
  • Lead, manage, and inspire education faculty and staff with a goal of building a high-functioning, results-oriented team.
  • Clearly communicate objectives and support people in reaching them while also providing opportunities for professional growth.
  • Establish priorities that are directly linked to organizational goals for revenue generation, increased awareness, program expansion, and impact on education policy.

Registration and Campus Administration

  • Oversee the day to day operations of the Hingham and Duxbury campuses ensuring excellent customer service and meeting enrollment and retention goals.


  • Oversee HR needs; including setting policy, hiring, leading effective employee performance review process, advancing a culture of excellence, collaboration and enthusiasm among SSC’s faculty and administrative employees. 
  • Direct reports include the Core Program Directors, Campus Managers, Faculty/Student Liaison.


  • Results oriented professional with an entrepreneurial, business development/revenue generating approach.
  • Proven track record of success facilitating organizational change and development within a growing organization
  • Ability to think strategically and consistently make good decisions through a combination of analysis, wisdom, experience, and judgment, coupled with a high level of business acumen
  • Skilled at crafting organizational metrics, measuring the organization’s performance against determined metrics, and ensuring alignment between organizational goals and executed activities
  • Interest in and ability to build a culture that motivates and sets employees up to succeed; exceptional capacity for leading and managing people and teams; team player that collaborates well with others
  • Experience developing, implementing, and managing programs and people.
  • Highly developed strategic thinking skills with an ability to analyze data and determine the most effective ways to manage growth with limited resources – human and financial.
  • Strong leadership and management experience with a particular ability to set and communicate priorities and inspire a team of dedicated professionals to new levels of achievement.
  • Highly developed oral and written communications skills
  • A sense of urgency in relationship to SSC’s work and a deep-seated commitment to transforming lives through the power of music and arts education.
Back to Current Listings

This resource brought to you by the National Guild for Community Arts Education.